Booking request
This form is a request, not a confirmed booking. When we receive it, the agency checks availability, confirms the programme with you and sends you a quote. You can then place an option, valid for 8 days. Your booking becomes effective once we receive your signed booking form with a 30% deposit and have confirmed it, in line with our terms and conditions.
No payment is taken on this website. Details on how to pay the deposit and balance are sent to you directly by the agency.
Licensed tourist transport agency
Your trip
Answers before you even ask
Licensed tourist transport agency
REG TOURS · Licence PCT / ATT.T/26/019
1.How do I book a trip?
Contact us by phone, WhatsApp, email or through our forms. Once the programme is agreed, you can place an option, valid for 8 days. Your booking only becomes effective once we receive your signed booking form with a 30% deposit and have confirmed it, subject to availability.
2.When is the balance due?
The balance must be paid no later than 30 days before departure; failure to pay it may lead to automatic cancellation of the booking. If you book less than 30 days before departure, the full price is payable on booking.
3.What are the cancellation charges?
If you cancel, the following amounts are retained: more than 30 days before departure, a flat fee of €50 per person; between 30 and 21 days, 35% of the trip price; between 20 and 14 days, 50%; between 13 and 7 days, 75%; less than 7 days, 90% of the trip price.
4.How do I make a complaint?
Any complaint about a trip must be sent to Atlas Experience by registered post or by email, with the original supporting documents, within one month of your return date.